Most of us have used at least once a collector of information in a contact form.

Collector of information is simple, easy and quick to implement. But his only problem is that is limited to two features:

• collect information
• send a mail and only one, certainly we can define the destination and also put people in cc, but no more.
  In addition, and unfortunately it is not extendible.

I think if we can add a trigger, before / after the operation of collection information. This trigger can start a workflow, and then specific treatment can be added using a custom event (sending a second mail, modifying a content ...)

TKS